Shipping & Handling
The processing time for orders is 3-7 business days. Once a shipment is already loaded on the plane, estimated delivery will be as below:
|USA||10-35 business days|
|International||20-60 business days|
While we endeavor to deliver your items in the fastest time frame possible, some items are not available for immediate delivery. Please refer to notes in the individual product page to identify if these items have a longer dispatch time frame.
Our Shipping method:
We ship our product to most countries worldwide, for all domestic and international packages. While we strive to deliver goods in the time frame we specify, we cannot guarantee or accept liability for deliveries made outside of this time frame. As we rely on third-party shipping companies to facilitate our customer deliveries for us, we cannot accept liability for out of pocket expenses or other costs incurred due to failed or delayed deliveries.
After you order:
Once an order has been processed, tracking number usually takes 3-7 business days to be generated. Please take note to allow 3 to 5 business days for your tracking information to be updated. If you have not received your tracking number within 5 business days and/or If the tracking status is "not available" within 3 to 5 business days from the time you have received your tracking number, kindly send us an email at firstname.lastname@example.org.
Please take note that there are some unforeseen circumstances like customs delays that we are unable to control on our end and also, some delays if there is an upcoming holiday season.
We are not liable for deliveries that are affected by customs, natural occurrences, transfers from USPS to the local carrier in your country or air and ground transportation strikes or delays, nor any extra fee’s, customs or back-end charges incurred.
Please be aware: All FREE Gifts from our store will not fall under the standard shipping times and may take 30 days or longer to receive your gift.
We are not responsible if a package is/are not deliverable because of missing, incomplete or incorrect destination information.
Please enter the correct shipping details when checking out, if shipping information is not corrected within the given time frame, store policy will apply. If you realize you have made an error in your shipping details, kindly e-mail us at email@example.com